Two weeks in the past I went to purchase my sofas immediately after months of browsing. I ultimately settled with what I assumed was an excellent in good shape. I survive a fourth ground walk up so I manufactured sure I paid out with the furniture to become broken down forward. This gave the delivery persons ample time to interrupt it down. I’m a full-time staff and would not have a flexible agenda. My schedule is extremely restricted so I like to obtain issues accomplished when they're supposed to. Sunday night before my tue shipping and delivery I have a connect with in the shipping and delivery dept at Ashley’s for them to tell me they did not break down the furniture in time and I gained’t be receiving my shipping tue. Once i requested Why don't you he explained which i experienced paid out for furniture break down and it didn’t get completed in time. Once i asked why not, he merely stated he won't make up excuses it just did not get done.

Pierre was extremely helpful within the search to get us new couches. Would deff endorse requesting him when searching at this area.

Breyanna is an incredible trusted advisor. She does every thing she can to get you the best prices. She walks you through the store to show you the distinction between the solutions. She solutions any concerns that you might have. Make sure you request Breyanna the following time you shop at Ashley.

Terrible expertise. I frequented the bay plaza retail outlet while in the Bronx. I was in The shop for awhile making an attempt to determine what furniture most effective suited me. The income rep showed me one which I actually favored, And that i last but not least determined that was the . I had been at perform in the event the merchandise was shipped, when I obtained house during the evening I messaged the profits rep to let her are aware that the merchandise that I been given was not the one particular I purchased. She did not react. I had been unable to get to The shop punctually I went back a few days later on to allow them to know I needed and exchange I essential what I purchased and they mentioned they might do nothing to aid me. I identified as customer care.

Christopher Lugo assisted us past our anticipations. He was incredibly proficient with regards to the merchandise and how to fulfill our particular person wants. His customer service competencies were being phenomenal. Incredibly satisfied with our All round expertise!!!

The manager on shift that night was excellent she observed what I had been searching for she comprehended she built certain I used to be ready to get item off on the internet thanks sorry I don’t try to remember her name god bless her

Breanna Excellent profits person. Persistence and knowledge. Do the job with my spending budget and aid me obtain the right furniture for my Area in your own home.

Breyanna and John had been amazingly valuable and furnished Remarkable company. Their information was pivotal in purchasing a family room established for my property. I might hugely advocate them to family and friends!

Ms. Shernane introduced herself when we reached the showroom. I instructed her we needed time to go searching and would talk to her when Prepared.

Currently my mom And that i arrived to Ashley’s at Bay Plaza to look for a lounge set to exchange our previous one particular. As we walked in Patrick gave garden us a heat welcome and instructed us if we'd like everything he’s delighted that can help. My mother and I continued to wander from the store right up until we uncovered a established we beloved at an unbeatable rate. Patrick was immediately accessible to assist us. He produced us really feel comfortable and answered all our questions with tolerance regardless of whether we retained asking the identical concerns over and over.

I used to be aided by William. Very first thing coming into ashley's, my lover And that i were being greeted by William and he was astounding. So patient and very good at answering our concerns. We were given space to browse and we were checked up on frequently. He took some time to see remaining price ranges for us without us inquiring.

The staff at BayPlaza have been remarkable. They had been extremely patient and prepared to get the job done with my associate and I as we debated between things. They were being humorous and General helpful. Couldn’t have questioned for an even better expertise.

It absolutely was fantastic knowledge for me. The profits agent was very courteous educated and answered all my queries and took care of in the timely method.

My experience with Ashley was amazing , David welcomed us which has a smile and superior Angle , fantastic customer support and discounts , she was really affected person and useful , he wasn't dashing us and he produced certain we were being one hundred% positive that we liked our furniture, really encouraged.